Stopping Revenue Loss with Power BI Dashboard Solutions in Singapore
How one Singapore CFO used a targeted Power BI dashboard to uncover revenue leakage, recover missed billing, and gain full visibility across service, contract, and invoicing data.
A Routine Monday Morning, A Different Kind of Report
For two years, the CFO’s daily reports came from the billing system alone.
They matched what was invoiced perfectly but never compared invoices against actual services delivered.
Three weeks after engaging a Power BI consulting team in Singapore to build a Revenue Assurance Dashboard, the finance team reviewed a report that brought three data sources together:
- Service delivery system — logging all customer work completed
- CRM system — holding contract and account data
- Billing system — tracking invoices issued
By matching each service record to an invoice, the dashboard highlighted every job delivered without a matching bill after 30 days.
That comparison revealed a recurring pattern: additional services performed during maintenance visits that were recorded internally but never invoiced.
Why This Matters for Businesses in Singapore
From manufacturing to services, many organizations in Singapore face similar issues:
- Contract amendments not reaching the billing process
- Additional work done on-site but not billed
- Pricing errors and discount misapplications
- Breakdowns in data transfer between operational systems
A well-designed Power BI dashboard solution can bridge these gaps, revealing lost revenue before it turns into long-term leakage.
Why Excel Alone Wasn’t Enough
Excel could only work with existing billing data. If a service was never billed, there was no record to analyze and therefore noway to detect the loss.
Before adopting a data visualization service in Singapore through Power BI, the finance team:
- Manually reconciled data between three systems
- Checked less than 5% of accounts
- Spent days creating static reports that were outdated immediately
The Power BI Dashboard That Changed the Equation
The implemented dashboard did not replace existing systems,it connected them into a single, actionable view.
Key capabilities included:
- Service-to-Invoice Matching – Flagging delivered services with no invoice after 30 days
- Contract Compliance Checks – Comparing billed amounts to contract terms
- Pattern Recognition – Detecting recurring system failures in automated billing
- Anomaly Detection – Identifying customers whose service usage rose while invoices fell
Results Achieved
In the first quarter post-implementation, the finance team:
- Recovered a significant seven-figure amount from missed billing
- Automated monitoring to prevent recurrence
- Reduced billing disputes by more than 50%
- Freed analyst time for strategic work
Why Engage Power BI Consulting in Singapore
This project was completed in just six weeks from kick-off to first insights, with minimal disruption and a modest budget compared to the recovered revenue.
Working with a Power BI consulting partner in Singapore provided the local expertise needed to connect existing systems effectively, without costly system replacements.
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Still wrestling with TM1 performance issues?
We’ve helped multiple Singapore teams cut calculation times by 50%+
Your Next Step
If you’re concerned about revenue leakage or want to improve operational visibility, Power BI dashboard solutions in Singapore can help you:
- Connect service, contract, and billing data
- Detect gaps in real time
- Recover lost revenue quickly
ITLink provides data visualization services in Singapore tailored for executives who need clarity, speed, and measurable ROI.
Contact us to see how a proof-of-concept dashboard can be built in weeks and what it could reveal in your business.
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Ready to Speed Up Your TM1 Performance?
If you're facing the TM1 challenges discussed, ITLink's expert project services or ongoing support plans can help create lasting improvements.
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