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Predictable Monthly Support for Your Reporting & Analysis
Protect your reporting systems - and your team’s sanity - with expert care, reliable help, and budget certainty.
No Surprise Invoices
Predictable Costs
Easier Budgeting
No Internal Resource Burnout
Free up your team
More time for strategic work,
not firefighting
No Missed Deadlines
Proactive support
Consistently hitting critical reporting cycles
Predictable monthly care for your reporting and analysis systems.
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Problems you face
Ad-Hoc Support Is a Silent Killer for Your Reporting Systems When You Need It Most
It seems harmless - until it causes chaos at the worst possible time.
Constant Firefighting
Too many small issues, too often. Quick fixes don’t solve the real problems - and your team ends up fixing the same things over and over.
Unpredictable Cost
Urgent support often comes at premium rates, blowing budgets and making financial planning difficult.
Hidden Risks
Without proactive checks, small issues can escalate into major failures, impacting critical reporting periods like year-end or board meetings.
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Our Support Options
Choose Your Platform for Ongoing Support
Find the best solution to simplify your reporting, budgeting and forecasting process.
Reliable Monthly TM1 Care
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Ensure your critical planning, budgeting and forecasting cycles never falter - with monthly TM1 care tailored for finance deadlines and model integrity.
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Reliable Monthly Power BI Care
Keep your Power BI dashboards fast, accurate, and ready for decision-making - without data delays slowing down critical business insights.
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Why ITLink
Expert Support That Protects Your Numbers and Your Deadlines
With ITLink’s subscription support, you get more than just a helpdesk.
You have direct access to senior Singapore-based specialists who understand both your technology (Tm1 & Power BI) and your business context.
We focus on proactive care to prevent issues and provide fast, effective resolutions when you need help.
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See the Difference Predictable Support Makes
Challenge they faced:
Faced significant delays and inefficiencies in manual property management reporting, fragmented data, and inconsistent KPIs hindering strategic decisions.
How we helped:
Automated reporting with IBM TM1, reducing preparation time by 15%, saving over half a million annually, and boosting internal satisfaction with a 92% stakeholder rating.
“Cut our support costs by 25% and finally stopped scrambling at month-end.”
“Before ITLink, we were constantly reacting to issues — and they always seemed to surface right before reporting deadlines. Their subscription support gave us consistency, faster answers, and real cost control. Now our reporting processes run smoother, and our team isn’t burned out by last-minute fixes.”
John Toh
Finance System Manager, Regional Retail Group
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Ready for Reliable Reporting & Predictable Costs?
Explore our TM1 and Power BI support plans, or let's discuss which option best fits your team's needs for a lasting peace of mind.
