Restoring Trust Through Accurate and Consistent Data Reporting

ITLink empowered Epson to overcome data inaccuracies and inconsistencies, significantly enhancing trust and reliability in their business intelligence reports.

The Client

Name: Epson
Industry: Electronics
Location: Singapore
Challenge

The Reporting Challenge They Faced

Epson struggled with persistent inconsistencies and inaccuracies in their data, undermining confidence in business intelligence reports and adversely affecting decision-making and strategic planning.

External Problem

Reports contained frequent data inconsistencies, undermining reliability and accuracy.

Internal Problem

Teams spent excessive hours manually validating and correcting data discrepancies.

Technical Problem

Multiple fragmented data sources without unified integration caused persistent inaccuracies.

Business Impact

Stakeholder confidence and strategic decision-making were significantly compromised.

Phases

Our Path to Faster, More Accurate Reporting

PHASE 1

Diagnosis

We began with a full TM1 Health Check and stakeholder interviews. Key problems were uncovered:
Persistent discrepancies in data reports

Persistent discrepancies in data reports causing distrust among stakeholders.

Fragmented data

Fragmented data from multiple, unintegrated sources.

Excessive manual handling

Excessive manual handling leading to frequent errors and inefficiencies.

PHASE 2

Action

Our approach was structured to minimize disruption while accelerating measurable outcomes for finance and reporting teams.

Conducted a thorough data integrity assessment

Conducted a thorough data integrity assessment to pinpoint sources of discrepancies and errors.

Implemented Power BI integrated with IBM TM1

Implemented Power BI integrated with IBM TM1 to unify diverse data streams into a centralized, reliable source.

Automated data validation and cleansing processes

Automated data validation and cleansing processes, drastically reducing manual handling errors.

Developed interactive dashboards

Developed interactive dashboards tailored for clarity, consistency, and ease of stakeholder use.

PHASE 3

Epson achieved reliable, accurate, and consistent reporting

Epson achieved reliable, accurate, and consistent reporting, re-establishing stakeholder trust and significantly enhancing the strategic value derived from their data.

Tangible Results Delivered

Real improvements in speed, accuracy, and team efficiency—measurable and sustained.

Achieve Similar Results
90%
Improved report accuracy and data consistency
Improved report accuracy and data consistency by 90%.
18%
Decreased time spent on data validation
Decreased time spent on data validation by 18%.
85%
Increased stakeholder confidence and adoption rates
Increased stakeholder confidence and adoption rates, with over 85% positive feedback on the reliability and usability of reports.
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